Repair Services and Base Labor:
Hourly onsite for most
residential services: $55.00
Non-residential, network install and support services may be billed at a higher rate depending on type of work.
Minimum charge of $35.00
for quick repairs taking less than thirty minutes.
The majority of
repairs are completed within one to two hours.
If time required
exceeds two hours, the amount will be negotiated with the client and
usually heavily discounted.
I have a unique parts policy!
In most instances, the client pays what I pay for the part.
What better solution to the age old question of "Do I really need that?".
Phone support not
resulting in a service call related to the issue will be billed at the
$7.50 for 15 minutes
/ $15.00 for 30 minutes / $22.50 for 45 minutes / $30 an hour
Data recovery jobs are quoted for approval before work is started.
These rates vary due to uniquness of each incident.
the best method to repair a machine is to back up the data, erase the hard
drive then reinstall
the system. This is usually
done off site and cost depends on the complexity of the system.
Normally the charge
is around $125.00.
Sometimes the best resolution to a problem is to simply not repair the computer.
This happens usually only on older systems that the parts would exceed the value of the unit.
I never want to feel that I talked a client into spending money that they should not have.
If your computer should not be repaired, there will be a small diagnostic charge,
but will not be billed at full rate.
County Public School employees and customers with
custom systems qualify for a small discount.